Turbotax software problems

Remember to turn it back on after installation. Removing unused firewall and virus-detection programs from your computer can help you avoid potential problems. Even if they're outdated and no longer used, they can still cause problems during installation. Here's how: Go to InstallTurboTax. If you downloaded TurboTax, delete the downloaded file and download TurboTax again.

Sometimes files get corrupted during the download process. Install TurboTax on a different computer. If you can't get it to install on any computer, request a new CD.

Install TurboTax from your hard drive. Additional Troubleshooting Starting or Running If successfully installed TurboTax, but it keeps crashing when you run it without giving any error messages, close TurboTax and: Download the latest Windows updates , especially if TurboTax was running fine before and only recently started acting up. Then clear your Java cache. Make sure the language is English United States.

She did help with one issue, though not sure if I'll be able to remember it for next year assuming the software isn't improved , but as to the other, she missed my point, I guess, as her answer was not on point.

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Turn off suggestions. Enter a user name or rank. Turn on suggestions. Showing results for. Search instead for. Did you mean:. Check your router if you use one. Did you uninstall McAfee software? Leftover McAfee files can interfere with TurboTax downloads. Remove it by following the directions at the McAfee website. Related Information: What is a manual update?

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